British travellers resent having to pay for hotel extras, according to research by hotel booking website Hotels.com.Topping the list of pet peeves among travellers is having to pay to use Wi-Fi in a hotel. Three-quarters (78%) of the 1 815 people surveyed resent having to pay for wireless Internet, believing it should be free.
Car parking spaces are viewed as the second most unacceptable extra among nearly three out of four UK travellers (73%) along with paying for a newspaper in the morning (57%).
Bottled water was in the top three of the things Brits hate paying extra for: 70% of those surveyed said they disliked having to pay for bottles of water left in rooms.
The economic downturn is clearly making cost-conscious Brits think twice before reaching for a cold drink in their room. Three-quarters of those surveyed deliberately steer clear of mini-bars preferring to buy drinks and snacks outside the hotel for their room. In fact, 80% of Brits said they felt ripped off by mini bar costs.
Travellers are so wary of extras at hotels that more than half of them (56%) question the bills at check-out.
Top-five least wanted hotel extra charges:
1. Wi-fi
2. Car parking
3. Bottled water
4. Towels at the gym
5. Toiletries
1. Wi-fi
2. Car parking
3. Bottled water
4. Towels at the gym
5. Toiletries
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